Terms of service
OVERVIEW
Welcome to Hope Bloom! The terms “we”, “us” and “our” refer to Hope Bloom. Hope Bloom operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is correct, current, and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ from how they appear on your screen due to the type of device you use and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to the images in our store.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Hope Bloom reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Hope Bloom confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Hope Bloom may be unable to accommodate cancellation requests after an order is accepted.
In the event of a product deficit or error, we will process a full refund. Please note that refunds are not allowed for other reasons.
Your purchases are for personal or household use only and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You represent and warrant that your payment information is true, correct, and complete, and that you are authorized to use it.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once products are transferred to the carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including all trademarks, text, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by Hope Bloom and protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material without our prior written consent. All rights not expressly granted herein are reserved by Hope Bloom.
SECTION 7 – OPTIONAL TOOLS
You may be provided access to tools offered by third parties as part of the Services. We provide access to such tools “as is” and “as available” without warranties or endorsement.
Any use of optional tools is at your own risk. We are not liable for any loss or damage related to your use of these tools.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of such sites. Any interaction with third-party websites is at your own risk.
SECTION 9 – FEEDBACK
By submitting any ideas, suggestions, feedback, reviews, or other content (“Feedback”), you grant Hope Bloom a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display the Feedback in any medium.
You represent and warrant that you own or have rights to all Feedback and that it does not violate any law or third-party rights. You are solely responsible for your Feedback.
SECTION 10 – ERRORS, INACCURACIES, AND OMISSIONS
We may correct errors, inaccuracies, or omissions in product descriptions, pricing, promotions, or availability at any time without prior notice.
SECTION 11 – PROHIBITED USES
You may access and use the Services for lawful purposes only. Prohibited activities include but are not limited to unlawful activity, harassment, spamming, infringing intellectual property, spreading malware, or interfering with the operation of the Services.
SECTION 12 – TERMINATION
We may terminate your access to the Services at our discretion without notice. You will remain liable for all amounts due up to and including the date of termination.
Sections that survive termination include: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by nature should survive termination.
SECTION 13 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind. Hope Bloom does not guarantee uninterrupted, timely, secure, or error-free use of the Services. Some jurisdictions do not allow disclaimers of implied warranties, so certain disclaimers may not apply to you.
SECTION 14 – LIMITATION OF LIABILITY
To the fullest extent provided by law, Hope Bloom and its affiliates, employees, and partners are not liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, lost savings, or replacement costs, arising from your use of the Services or products.
SECTION 15 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Hope Bloom and its affiliates, employees, and partners from any claims, damages, or liabilities arising from your breach of these Terms, violation of law, or use of the Services.
SECTION 16 – SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, it shall be severed, and the remaining provisions remain in effect.
SECTION 17 – WAIVER; ENTIRE AGREEMENT
Failure to enforce a right does not constitute a waiver. These Terms, together with any policies posted on our website, constitute the entire agreement between you and Hope Bloom.
SECTION 18 – ASSIGNMENT
You may not assign these Terms without our written consent. We may assign or delegate our rights and obligations without notice.
SECTION 19 – GOVERNING LAW
These Terms shall be governed by the laws of the jurisdiction where Hope Bloom is headquartered. You and Hope Bloom consent to venue and personal jurisdiction in such courts.
SECTION 20 – HEADINGS
Headings are for convenience only and do not affect the Terms.
SECTION 21 – CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time. Your continued use of the Services constitutes acceptance of any changes.
SECTION 22 – CONTACT INFORMATION
For questions about the Terms of Service, contact us at: hopebloomjewelry@gmail.com